Privacy Policy


This privacy statement discloses the privacy practices for ExclusiveGemstoneJewelry.com. We are committed to protecting your privacy and encourage you to periodically review this page to be informed of how we protect the information you disclose to us.

INFORMATION COLLECTION AND USE

ExclusiveGemstoneJewelry.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. ExclusiveGemstoneJewelry.com collects information from our users at several different points on our website.

ORDER

We request information from the user on our order form when making a purchase. Here is where a user must provide their contact information, like name and shipping address, and financial information, like credit card number and expiration date. This information is used for billing purposes and to fill the customer's order. If we have difficulty processing an order, this contact information is used to communicate with the customer.

CATALOGS, NEWSLETTER, ETC.

If a user wishes to subscribe to our catalog, newsletter, etc., we ask for contact information such as name, street address and e-mail address to provide these communications. Because we respect our users' privacy, we provide a way to opt-out of these communications. Please see the choice and opt-out section below.

SURVEYS AND SWEEPSTAKES

From time to time, our site requests information from users via surveys or sweepstakes. Participation in these surveys or sweepstakes is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name, shipping address and e-mail address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

SECURITY

ExclusiveGemstoneJewelry.com takes every precaution to protect our users' information. When users submit sensitive information via our website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the Secure Socket Layers (SSLs) best encryption software in the industry.

SPECIAL OFFERS

Established members will occasionally receive information on products, services, special offers and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our choice and opt-out below.

CORRECTING/UPDATING/DELETING/DEACTIVATING

If a user's personally identifiable information changes (such as your zip code, phone, e-mail or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate that user's personally identifiable information provided to us. This can be done by using the unsubscribe feature in our communication.

E-MAIL POLICY

We respect your privacy and comply with the federal CAN-SPAM Act of 2003 and the Canadian Fighting Internet and Wireless Spam Bill C-28.

We do not share, sell, rent, swap or authorize any third party to use your email address without your permission. If you feel you have received an email from us in error, please contact us at privacy@ExclusiveGemstoneJewelry.com.

Account and Service Related Email:

Exclusive Gemstone Jewelry reserves the right to send you emails relating to your account status. This includes order confirmations, notices of credit-card problems, other transactional emails and notifications about major changes to the ExclusiveGemstoneJewelry.com services.

Promotional Email:

ExclusiveGemstoneJewelry.com may periodically email you messages about products and services that we think may be of interest to you. You can choose not to receive messages in the future by either:
  • Following the "unsubscribe" instructions located near the bottom of each email, or
  • Contacting us at unsubscribe@ExclusiveGemstoneJewelry.com requesting that we remove your email from our database. To do so please include your email in the body of your email, and put "Unsubscribe" in the subject line, or
  • Calling Customer support which is available at (575)639-2590 every day, between 8:00AM and 5:30PM MST.


CHANGES TO THIS POLICY

We reserve the right to change this privacy policy, and any of our policies or procedures concerning the treatment of information collected through the site, without prior notice. You can determine when this privacy policy was last revised by referring to the date at the top of this page. Any changes to our privacy policy will become effective upon posting of the revised policy on the Internet, accessible through the site. Use of the site following such changes constitutes your acceptance of the revised policy then in effect. We encourage you to periodically review our privacy policy to ensure familiarity with our most current version.